Digital workforce for customer service & back-office

Digital humans that work the same apps your team already uses.

No APIs. No integrations. Fraction of the cost.

They log in, click, type, and resolve tickets exactly the way your best human agents do — only 24/7, perfectly consistent, and at a fraction of the price.

Support ConsoleLive
Ticket #48213 · Refund requestResolved
Ticket #48214 · Order statusResolved
Ticket #48215 · Account updateWorking
Ticket #48216 · Billing questionQueued
Automated by digital human1,284 resolved today
The problem

Most “AI customer service” still needs humans to finish the job.

Traditional chatbots and digital avatars can answer questions. They still force your team (or your BPO) to open the actual systems, update records, process refunds, and complete the real work.

We inverted the model. Our digital humans are the ones opening the systems.

Process

How it works

01

You give access the same way you would to any outsourced agent

Secure remote desktop, virtual machine, or browser session with the credentials your team already uses.

02

Digital humans start working

They triage, update CRMs, process returns, handle multi-step workflows, and escalate only when needed — all inside the tools you already run.

03

You measure and scale

Full action logs, cost-per-resolution, CSAT, and containment metrics. Expand volume as results prove out.

Economics

Why this changes the economics

Cost

Typical fully-loaded human cost (offshore): $8–15 per hour. Digital human operating cost is significantly lower, with the gap widening as models improve.

Availability

24/7/365 with zero fatigue, zero shift handoffs, zero “agent is on break”.

Consistency

Every interaction follows the same high standard. No bad days. No training ramp for new hires.

Auditability

Every click, keystroke, and decision is logged. Full replay capability for compliance and quality review.

Computer-use agents have moved from research demos to production-grade on many workflows. We focus exclusively on the high-volume customer service and back-office processes where the technology already delivers clear ROI.

The pilot

Start with a controlled pilot on a slice of your volume.

We take a defined portion of your customer service or back-office tickets (returns, order status, simple billing, account updates, etc.).

You keep full visibility and the ability to pull the plug.

We only expand once the numbers prove themselves.

Request pilot access

A few details and we’ll take it from there.

We reply within one business day. No spam.

Security & control
Isolated environments
Full action audit logs
Human-in-the-loop escalation available
Enterprise credential handling standards

AI Intelligent Services

A business name of 1001226048 Ontario Inc.

Get in touch

aidigitalhuman.services

sales@aidigitalhuman.services

We are building the digital workforce that finally makes the cost and limits of human screen work optional.

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