Entry
Order status, returns, triage
Tasks completed
128
Success rate
98.7%
Capacity42%
Digital workforce for customer service & back-office
Digital workers that use the same tools your team already uses.
No integration project. Full observability.
Hire Entry, Mid, or Expert digital workers who operate the web apps your team already uses — Zendesk, Shopify, Salesforce, Gmail, Outlook, and more — then watch them work.
Digital workers log into your existing software inside isolated sessions, complete real work, and pause anything risky for human approval. You do not need an API project to start a pilot.
See it in action
Watch a digital worker do the job
Ninety seconds of the real product, recorded from the deployed platform: the workforce, hiring a desk, the tools, a live session, the Returns & WISMO Desk, a held refund approved, Work-Pilot, a replay and the public receipt verifier.
Read the transcript
[0:00] Title card: “AI Digital Humans. Digital workers that use your tools the way a person does. Real footage of the product. Every frame is the deployed platform working in the demo tenant.”
[0:04] Mission Control: the workforce, the daily brief, the desk card with close time, hold rate and wrong-order rate together. “Hire digital workers. Assign them work. Watch every step as it happens.”
[0:12] The hire dialog opens: a packaged desk or a role, a name, a level. “Hire a worker at a level — or a whole desk for one workflow.”
[0:21] The tools vault: the products a worker signs in to. “They sign in to the tools you already use. No integration project.”
[0:27] The skills library. “A catalog of typed skills, in three tiers. Each one says what it needs and when it escalates.”
[0:32] The live stage: a worker mid-run, the screenshot of each step and the action list filling in. “A live session. Every click is recorded into a hash chain, screenshot attached.”
[0:42] The Returns & WISMO Desk: the three numbers, the who-owns-what matrix. “Four workers, one workflow. The Checker shares nothing with the runner.”
[0:51] One unit: the trail from Intake to the gate, the hold, both receipts. “A $920 refund at the cap: held for a person, the trail and both receipts written.”
[0:59] For Review: the held items, and one approved. “Approve or deny. Every decision is recorded by id, and the desk learns from it.”
[1:07] Work-Pilot, asked “What needs me?”, answers from the account's own records. “Ask Work-Pilot. It answers from your own records — never a guess.”
[1:16] A replay, scrubbable, measured against a reference run. “Afterwards: a replay you can scrub, measured against a run a person marked as right.”
[1:23] The public verifier. “Every run exports a signed work receipt. Anyone can verify it, in their own browser, without trusting us.”
[1:29] Closing card: “No integration project. Every action recorded. Every risky step held for a person. Hire Entry, Mid or Expert digital workers, or a desk for one workflow. Thirty days on a slice of your queue, no card. Start a 30-day pilot — aidigitalhuman.services.”
The workforce
Monitor, manage, and scale your digital workforce
Every worker is a presence on your dashboard — what it’s handling, how it’s performing, and how much headroom it has left. Each can hold multiple jobs within its tier.
Dashboard shown with illustrative pilot data — the same scenario as the demo video.
The problem
Most “AI customer service” still needs humans to finish the job.
Most AI tools can answer a question. They still leave your team — or your outsourcer — to open the actual systems, update the records, process the refunds, and complete the real work.
We inverted the model. Our digital workers are the ones opening the systems.
Capabilities
Everything a digital worker needs to do real work
Works inside your tools
Connect Zendesk, Shopify, Salesforce, HubSpot, and the full Google Workspace, Microsoft 365 and Adobe suites - Docs, Sheets, Excel, SharePoint, Acrobat and more. Digital workers operate the exact same interfaces your team uses today.
Hire by seniority
Entry at $1,000, Mid at $2,250, Expert at $4,500 per month. Each worker can hold multiple responsibilities within their tier.
Email-native
Every worker can read, write, and reply in Gmail and Outlook. Send them instructions by email; they execute the work and respond.
Full observability
Watch live sessions. Replay every action. Every click, update, and message is logged and reviewable.
Built-in fraud and risk control
Sensitive actions are automatically scored for risk. Anything high-risk pauses for human approval or denial before it proceeds.
Human-like onboarding
Name them, grant tool and email access, assign responsibilities, and watch them work. It feels like bringing on a new team member.
Delegate outcomes, not tasks
Describe what you want done in a sentence. The platform plans the steps, staffs each one with the right worker, runs it through the same approvals, and writes you a brief at the end.
Work-Pilot answers and acts
Ask what needs you, what a worker did on a ticket, or why a run was held — answered from your own data, with citations to the actual work. Tell it to assign a skill, pause a tier, or draft a reply, and it does it.
Memory with citations
Every worker remembers the customers, orders and decisions they've touched — versioned, searchable, and every fact citing the exact session or email it was learned from.
One inbox for everything that needs you
Risk holds, drafted replies waiting to send, suggested record updates, and stale work worth reviving — one For Review queue, with approve, edit-and-approve, deny, or assign on every item.
Cryptographic work receipts
Every job exports a signed receipt — the tamper-evident action chain, screenshot digests, and a signature your auditor can verify in their own browser, without trusting us. Proof, not promises.
Automations in plain language
“When a refund request arrives, start the return skill. Over $250, hold it for me.” Described in a sentence, echoed back before it's armed, and every automated run passes the same risk gates.
Process
How it works
01
Start a pilot
Create your account in minutes. Thirty days, real workers, your own tools — no procurement cycle and no engineering ticket.
02
Connect tools and email
Grant access the same way you would a new hire. Credentials are encrypted, injected only into isolated sessions, and revocable in one click.
03
Hire digital workers
Choose Entry, Mid, or Expert, then assign the jobs you want covered. A single worker can hold several responsibilities at once.
04
Watch them work
Live view while they work, full replay afterwards, and a human approval step on anything the risk engine flags.
Observability
Watch them work inside your software
Live session, action timeline, full replay — and anything the risk engine flags pauses for your approval before it proceeds.
Pricing
Pay for the seniority level you actually need
Per digital worker, per month. The 30-day pilot is free — no card required. Subscribe at the end to keep your workers, or walk away owing nothing.
Entry
$1,000 / month
Order status, returns, triage
Reliable digital employees for high-volume, well-defined work. Escalates readily when something is ambiguous.
- Runs the core customer-service skills
- Holds multiple jobs at this level
- Email read and write
- Full session replay
Mid
$2,250 / month
CRM hygiene, billing, operations
Capable generalists who handle more edge cases before asking for help. The common choice once a pilot proves out.
- Everything at Entry level
- Broader operations skill set
- Higher autonomy on edge cases
- Elevated session priority
Expert
$4,500 / month
Complex and high-stakes workflows
Senior digital operators for sensitive, multi-system work. The fewest escalations and the highest priority.
- Everything at Mid level
- Complex, multi-system workflows
- Maximum autonomy
- Highest session priority
Add-on · Dedicated Workspace
Standard hires run in our cloud with nothing to install. If your tools sit behind a VPN or an IP allowlist, or you need long-running autonomous work, the Dedicated Workspace gives your workers a private, always-on workspace with a fixed address your IT team can allowlist / whitelist. One per account covers your whole workforce.
$500 / month per account
Add to your pilotA worker’s level can be raised at any time, and the change takes effect immediately.
Desks
Or hire a desk, not a job title
A desk is a named team of digital workers for one workflow, with the policy pack already written and the gate already closed. The first desk is four workers on returns and order status. The rest are one worker with the right skills assigned, at the price of the level they are hired at.
The first desk
Returns & WISMO Desk
“Where is my order?” and “I want to return this” — answered and actioned, end to end.
from $2,500 / month
Core $2,500 · Standard $4,500 · High volume $7,500. Every size includes all four workers.
30 days, free, no card. Your order-status and return tickets for 30 days, with a human approving every refund above the limit you set.
The four workers
- Chief
- WISMO Runner
- Returns Runner
- Checker
What it handles
- Looks up every order-status question in your store and replies with the real shipment state
- Opens returns that fall inside your policy window, with the right reason code
- Processes the refund or store credit once the return is accepted
- Routes everything else to the right human queue instead of guessing
Where it stops and asks
- A refund over your threshold holds for your approval
- An order outside the return window escalates to a person
- Damaged-goods claims and partial returns are never decided alone
Single-worker desks
Entry level
Billing & Subscriptions Desk
Plan changes, payment updates and credits — handled inside your billing system.
- Upgrades, downgrades, pauses and cancellations, exactly as requested
- Issues credits and refunds against the right invoice
- Keeps billing contact and address details current
$1,000 / month
Start with this deskEntry level
Support Triage Desk
Every new ticket read, classified and routed — with the customer record kept straight.
- Reads each untriaged ticket and assigns the intent from your taxonomy
- Routes it to the right queue with the priority set
- Fixes the customer record when the ticket shows it is wrong
$1,000 / month
Start with this deskMid level
Sales Ops & CRM Desk
Every inbound lead qualified, every CRM record clean, every hot lead in front of a rep.
- Scores each new lead against your qualification criteria and records why
- Dedupes, completes and corrects CRM records as it touches them
- Routes qualified leads to the right rep and parks the rest with a reason
$2,250 / month
Start with this deskExpert level
Revenue Operations Desk
Pipeline kept honest across CRM and billing, and the reports built and sent on schedule.
- Reconciles pipeline stages, close dates and amounts against what billing actually shows
- Builds the weekly and monthly revenue reports and distributes them to the list you set
- Keeps lead scoring and CRM fields consistent so the numbers stay trustworthy
$4,500 / month
Start with this deskEvery single-worker desk is an ordinary digital worker underneath: add skills, raise their level, or let them go at any time. High-risk steps pause for your approval on every desk, and every session is recorded and replayable. All desks.
Why teams trust it
Built to be handed real customers and real money
30-day pilot
Real workers doing real jobs in your own tools, on a slice of your volume, before you commit to anything.
No engineering resources
There is nothing to build. If a person can do the job in a browser, a digital worker can be given the same login.
Scale without hiring lag
Add capacity the moment you need it, at the seniority level the work actually calls for.
Complete audit trail
Every action is recorded with a screenshot and hash-chained to the one before it, so a replay is evidence rather than a summary.
Instant revocation
Stop a session, pause a worker, or cut off a tool's access in one click — including mid-run.
Questions
The questions every buyer asks
How do digital workers access our tools?
They sign in and operate the same web interfaces your team already uses, inside isolated cloud browser sessions. You do not need an API integration project to start. Some tools (Gmail, Outlook) use official OAuth. Credentials are encrypted at rest, used only inside the session, and revocable in one click.
What stops a worker from doing something risky?
A risk engine scores every action as it happens. Refunds over your cap, unusual velocity, identity changes, and customer-visible sends pause and wait in the approval inbox. Closed-lane actions cannot commit without a human decision id.
What if the same refund is attempted twice?
Commit is idempotent per order_id plus action type. A retry after a crash cannot issue a second refund. The work receipt records the first commit; a duplicate is rejected and logged.
Can we see exactly what a worker did — and why?
Yes. Every session records each step with screenshots into a hash-chained audit log. Replay is available after the run. A work receipt includes the policy applied, the evidence used, and the hold reason when something was stopped. Customers should be able to challenge a decision from that receipt, not from a slogan.
Which tools can they operate today?
Pilot-ready surfaces are the web apps you already use. First-wave catalog: Zendesk, Shopify, Salesforce, HubSpot, Gmail, and Outlook, plus other browser tools you grant. A tool is not “ready” until it has a connection flow, a test connection, and a skill that can run against it.
What is a packaged desk?
A named team for one workflow, with a policy pack and a closed gate on money movement. The first desk is Returns & WISMO: Chief, WISMO runner, Returns runner, and Checker. Core $2,500 / Standard $4,500 / High volume $7,500 per month. That is a four-worker graph, not a single Entry seat. You can still hire individual Entry, Mid, or Expert workers separately.
Who is accountable when a worker is wrong?
You remain the operator of record. High-risk steps require your approval. You can pause a session, freeze the workforce, or revoke a tool instantly. We provide the isolated runtime, the receipts, and the hold path — not an unattended refund machine.
How does the 30-day pilot work?
It is free, and no card is required. We take a defined slice of volume inside tools you connect, you watch with full visibility, and at the end you subscribe or walk away owing nothing. Production auto-send and auto-refund stay off until you open those lanes.
Do we need servers, VMs, or software installs?
No. Your team uses a web app. Worker browser sessions run in our cloud. If your tools sit behind a VPN or IP allowlist, the Dedicated Workspace add-on ($500/month per account) gives a private workspace with a fixed address your IT team can allowlist.
Where does our data live?
Account records, session history and screenshots live in our database and storage hosted with Supabase, isolated per customer account. This site runs no third-party analytics or tracking scripts — see our Privacy Policy.
Get started
Ready to put digital workers on your team?
Start with a 30-day pilot. Connect your real tools. See actual work get done.
We take a defined slice of your customer service or back-office volume — returns, order status, billing changes, account updates — and you keep full visibility throughout.
We only expand once the numbers prove themselves.
Request pilot access
A few details and we’ll take it from there.
Security & control
Isolated, single-tenant browser sessions
Hash-chained audit log on every action
Human approval before anything high-risk
Encrypted credentials, revocable in one click